Shipping Policy

Welcome to Boton Air ‘s Shipping Policy!

We want to ensure you receive your order quickly and safely. This policy outlines the details about how we ship your purchases.

1. Order Processing:

We typically process orders within 3 business days after receiving them.
We will notify you if there is any expected delay in processing your order.

2. Shipping Methods:

We offer various shipping methods, including standard, expedited, and overnight options.
Shipping costs are calculated based on your order weight, destination, and chosen shipping method.
You can see the estimated shipping cost during checkout before completing your order.

3. Delivery Times:

Delivery times vary depending on your chosen shipping method and your location.
Estimated delivery times are available on the product pages and during checkout.
Please note that these are estimations, and actual delivery times may vary.

4. Tracking your order:

Once your order ships, you will receive a notification with a tracking number.
You can track your order’s progress through the carrier’s website.

5. International Shipping:

We may offer international shipping to select countries.
International shipping costs and delivery times will vary depending on your location.
You are responsible for any applicable customs duties or import taxes.

6. Change of Address:

We cannot guarantee address changes after your order has shipped.
Please contact us as soon as possible if you need to update your shipping address.

7. Damaged or Lost Shipments:

If you receive a damaged shipment, please contact us immediately.
We will work with you to resolve the issue as quickly as possible.
If your shipment is lost, we will investigate with the carrier and keep you updated.

8. Returns and Exchanges:

Please refer to our separate Return and Exchange Policy for information on returning or exchanging your order.

9. Contact Us:

If you have any questions about our Shipping Policy, please contact us at:

Phone: +18675196188
Email: sales@botonair.com
We appreciate your understanding!