Warranty Policy

Welcome to plate type ESP Filter ’s Warranty Policy!

This policy outlines the coverage and limitations of the warranty offered with our plate type ESP Filter products.

1. Warranty Coverage:
Plate type ESP Filter warrants its products to be free from defects in materials and workmanship for a period of 1 year from the date of purchase.
This warranty covers the functionality and performance of the plate type ESP Filter product itself.
This warranty does not cover normal wear and tear, misuse, improper installation, modification, or damage caused by external factors (e.g., power surges, environmental conditions).

2. Who is Covered:
This warranty extends only to the original purchaser of the plate type ESP Filter product.
Proof of purchase is required to claim warranty service.

3. How to Make a Warranty Claim:
To make a warranty claim, please contact us at info@botonair.com or +86 186 6637 8610 within the warranty period.
We will require a copy of your proof of purchase and a description of the problem you are experiencing.We may request that you return the defective product to us for inspection and testing.

4. What We Will Do:
If we determine that the product is defective and covered under warranty, we will repair or replace the product at our sole discretion.
We will ship the repaired or replacement product to you at no additional cost.

5. Limitations:
This warranty is the sole and exclusive remedy for any defect in the plate type ESP Filter product.
ESP Filter is not liable for any consequential or incidental damages arising out of or related to the plate type ESP Filter product, including but not limited to, loss of profits, business interruption, or property damage.
This warranty is void if the product has been altered, modified, or repaired by anyone other than ESP Filter or an authorized service provider.

6. Governing Law:
This warranty shall be governed by and construed in accordance with the laws of People’s Republic of China, without regard to its conflict of laws principles.

7. Contact Us:
If you have any questions about our Warranty Policy, please contact us at:
Phone: +86 186 6637 8610
Email:sales@botonair.com